If you have selected Royal Mail First Class service and Royal Mail have failed to deliver your package 15 working days after we have shipped it (10 for Special Delivery) , please use the following Royal Mail Claim Form to receive compensation.
To be able to claim today (19/05/2012) your order must have shipped on or earlier than
Monday 30/04/2012
(for 1st Class) or
Monday 07/05/2012
(for Special Delivery).
| The Royal Mail Compensation Claim form is a simple 2-page form for claiming compensation for lost or severely delayed post. | ||
| Royal Mail Claim Form |
How to fill out the form.
Section 6: Posting Details to be filled out as below...

Bandanashop use a Business Collection Service.
The Item posting date will typically be the late afternoon of the day that you ordered the goods but the the exact shipping date and time is shown on your shipping confirmation email.
A typical Item Description could be as follows... 
What to do next?
Send the form (ideally with supporting documentation such as your shipping confirmation from Bandanashop) to the Royal Mail address shown on page 1 of the form. You should receive compensation for your order to the value of the goods once the claim is investigated and authorised.
